Privacy Policy

1Introduction

sarapbabetv ("we," "us," "our," or "the Company") is committed to protecting the privacy and personal data of every individual who interacts with our platform. This Privacy Policy ("Policy") describes the types of personal information we collect, the purposes for which we use it, the circumstances under which we may share it, and the rights you have in relation to your data.

This Policy is issued in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its Implementing Rules and Regulations, as well as any other applicable data protection legislation. By using the sarapbabetv platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.

If you have any questions about this Policy or how sarapbabetv handles your personal data, please refer to Section 13 for contact details.

2Personal Data We Collect

sarapbabetv collects personal data that is necessary to provide our services, comply with legal obligations, and improve the player experience. The categories of personal data we collect include:

2.1 Identity & Contact Information

• Full legal name
• Date of birth
• Gender
• Nationality
• Residential address (including barangay, city, province, and postal code)
• Email address
• Mobile phone number

2.2 Identity Verification Documents

• Government-issued photo identification (e.g., Philippine passport, driver's license, SSS/UMID card, PhilSys National ID)
• Proof of address documents (e.g., utility bills, bank statements)
• Proof of payment method ownership

2.3 Financial Information

• Deposit and withdrawal transaction records
• Payment method details (e.g., GCash account reference, PayMaya account reference, bank account details for BPI, BDO, or Metrobank transfers)
• Account balance history
• Wagering and gaming activity records

2.4 Technical & Usage Data

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Pages visited, features used, and time spent on the sarapbabetv platform
• Login timestamps and session data
• Cookies and similar tracking technologies (see Section 8)

2.5 Communications Data

• Records of communications with sarapbabetv customer support, including live chat transcripts and email correspondence
• Feedback, complaints, and survey responses

3How We Collect Your Data

sarapbabetv collects personal data through the following means:

3.1 Directly From You

The majority of personal data we hold is provided directly by you when you register a sarapbabetv account, complete identity verification, make a deposit or withdrawal, contact customer support, or participate in a promotion or survey.

3.2 Automatically

When you access the sarapbabetv platform, certain technical and usage data is collected automatically through cookies, web beacons, and similar technologies. This includes your IP address, device information, and browsing behavior on our platform. See Section 8 for more details on cookies.

3.3 From Third Parties

sarapbabetv may receive personal data about you from third parties in certain circumstances, including:

• Identity verification and KYC service providers, who assist us in confirming your identity and age.
• Payment processors (such as GCash, PayMaya, BPI, BDO, and Metrobank), who provide transaction confirmation data.
• Fraud prevention and anti-money laundering screening services.
• Regulatory authorities, where required by law.

4 How We Use Your Personal Data

sarapbabetv uses the personal data we collect for the following purposes:

sarapbabetv will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.

5Legal Basis for Processing

sarapbabetv processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual necessity: Processing is necessary to perform the contract between you and sarapbabetv (i.e., to operate your account, process transactions, and deliver gaming services).
• Legal obligation: Processing is required to comply with applicable Philippine laws, including anti-money laundering regulations, tax reporting obligations, and gaming regulatory requirements.
• Legitimate interests: Processing is necessary for sarapbabetv's legitimate interests, such as fraud prevention, platform security, and service improvement, provided these interests are not overridden by your rights and freedoms.
• Consent: Where required by law, sarapbabetv will obtain your explicit consent before processing your personal data for specific purposes, such as direct marketing communications.

6Data Sharing & Disclosure

sarapbabetv does not sell your personal data. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

6.1 Service Providers

sarapbabetv engages trusted third-party service providers to assist in operating the platform, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification providers, IT infrastructure providers, and customer support tools. These providers are contractually bound to process your data only on sarapbabetv's instructions and in accordance with applicable data protection law.

6.2 Regulatory & Law Enforcement Authorities

sarapbabetv may disclose personal data to Philippine regulatory authorities (including PAGCOR and the Anti-Money Laundering Council), law enforcement agencies, and courts where required or permitted by law. Such disclosures will be made only to the extent necessary to comply with the relevant legal obligation.

6.3 Business Transfers

In the event of a merger, acquisition, or sale of all or part of sarapbabetv's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to this Policy that result from it.

7Data Retention

sarapbabetv retains personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years after account closure, in accordance with Philippine anti-money laundering regulations.
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction.
• Customer support communications: Retained for up to three (3) years from the date of the last interaction.
• Technical and usage data: Retained for up to two (2) years, after which it is anonymized or deleted.

When personal data is no longer required, sarapbabetv will securely delete or anonymize it in accordance with our data disposal procedures.

8Cookies & Tracking Technologies

sarapbabetv uses cookies and similar tracking technologies to enhance your experience on our platform, analyze usage patterns, and support security functions. The types of cookies we use include:

8.1 Essential Cookies

These cookies are strictly necessary for the sarapbabetv platform to function. They enable core features such as session management, login authentication, and security checks. You cannot opt out of essential cookies without affecting platform functionality.

8.2 Analytics Cookies

sarapbabetv uses analytics cookies to understand how players interact with our platform — for example, which pages are visited most frequently and where players encounter difficulties. This data is used in aggregate form to improve the sarapbabetv experience.

8.3 Preference Cookies

These cookies remember your settings and preferences (such as language and display options) so that you do not need to re-enter them each time you visit sarapbabetv.

8.4 Managing Cookies

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the sarapbabetv platform. For more information on managing cookies, refer to your browser's help documentation.

9Your Data Rights

Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by sarapbabetv:

• Right to be informed: You have the right to know what personal data sarapbabetv holds about you and how it is being used.
• Right of access: You may request a copy of the personal data sarapbabetv holds about you.
• Right to rectification: You may request correction of any inaccurate or incomplete personal data.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to sarapbabetv's legal retention obligations.
• Right to object: You may object to the processing of your personal data for direct marketing purposes at any time.
• Right to data portability: You may request that sarapbabetv provide your personal data in a structured, commonly used, and machine-readable format.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe sarapbabetv has not handled your personal data in accordance with applicable law.

To exercise any of these rights, please contact the sarapbabetv Data Protection Officer using the details in Section 13. sarapbabetv will respond to all valid requests within 30 days.

10Data Security

sarapbabetv implements appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. Our security measures include:

• SSL/TLS encryption for all data transmitted between your device and the sarapbabetv platform.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Role-based access controls limiting employee access to personal data on a need-to-know basis.
• Regular security assessments and penetration testing of the sarapbabetv platform.
• Two-factor authentication options for player accounts.
• Continuous monitoring for suspicious activity and potential security incidents.

11Children's Privacy

sarapbabetv's services are strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. sarapbabetv does not knowingly collect personal data from individuals under the age of 21.

If sarapbabetv becomes aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on sarapbabetv, please contact our support team immediately.

12Changes to This Privacy Policy

sarapbabetv reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform features. When material changes are made, we will notify registered players via email or a prominent notice on the sarapbabetv platform prior to the changes taking effect.

The "Last Updated" date at the top of this Policy indicates when it was most recently revised. We encourage you to review this Policy periodically to stay informed about how sarapbabetv protects your personal data. Your continued use of the sarapbabetv platform following any update constitutes your acceptance of the revised Policy.

13Contact & Data Protection Officer

sarapbabetv has appointed a Data Protection Officer (DPO) in accordance with the Data Privacy Act of 2012. If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact us using the details below.

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you are not satisfied with sarapbabetv's response to your data privacy concern.